Customer Journey

Here you can see the customer journey when we interact with the citizens from Astravale. 

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How do we engage the Astravalian community?
 

Method:

• Word of Mouth: we use community influencers and local leaders to spread the message.

• Church Announcements: we utilize church services to announce and discuss the congress.

• Storytelling Sessions: we host storytelling sessions where ambassadors share their journeys and the benefits of the congress in a relatable and engaging manner.
   

There is also a detailed plan for ambassadors:

• Training: Ambassadors will be thoroughly trained in Astravalian culture, language, and traditions.

• Integration: They will live among the Astravalians for a period to build trust and rapport before inviting them to the congress.

• Gift-Giving: Ambassadors will bring traditional gifts and resources from Barbitura, emphasizing the mutual benefits of cultural exchange.
   

Execution

• Initial Visit: Ambassadors visit Astravale, introduce themselves through local churches, and distribute spitballs of knowledge.

• Community Engagement: They participate in local events, build relationships, and spread the message about the congress.

• Invitation Distribution: Personal invitations are given to key community members and influencers.

• Travel Arrangements: Organize boat travel for attendees, ensuring a comfortable and familiar journey.

• Congress Experience: Ensure the congress venue is nature-based and non-high-tech, with Barbiturans in traditional attire.

• Follow-Up: Maintain regular contact with attendees through check-ups and annual congress invitations.
   

By focusing on personal, face-to-face interactions and integrating deeply with Astravalian culture, we can effectively attract traditional and spiritual citizens to Barbitura for the sustainable farming congress.